FAQs

Chic! Hair

Q: What is "Virgin" Hair? 

A: VIRGIN HAIR IS IS HAIR THAT HAS NOT BEEN ALTERED FROM ITS NATURAL STATE, COLORED, OR CHEMICALLY PROCESSED.  VIRGIN HAIR IS COLLECTED BY TYING THE HAIR BEFORE CUTTING TO MAINTAIN THE DIRECTION OF THE CUTICLE OF THE HAIR SHAFT.  AFTER THE HAIR HAS BEEN CUT AND COLLECTED, IT CAN BE MADE INTO VARIOUS EXTENSION TYPES SUCH AS SEWN ONTO A WEFT, CLIP ON WEFTS, PRE-BONDED TIPS, MADE INTO WIGS OR LEFT IN BULK FORM (ALSO KNOWN AS NO ENDS).


Q:  How many bundles should I need for a full install?

A: It really depends on the desired lengths of your bundles.  Each bundle is approximately 3.5-4 oz. (100 grams).  We recommend at least 3 bundles for lengths up to 18" for a full install with natural, full look.  For bundles 18" and longer, we recommend a minimum of 4 bundles for a full install with natural, full look.  The longer the length of your bundles, the shorter the wefts will be.



Q:  How long does/will the hair last?

A: It really depends on how you care for your hair.  Chic! Hair is Virgin Human Hair so you should take care of this hair as you would your natural hair. We guarantee our hair to last up to 1 year with proper care, but we have customers who have used their Chic! Hair for up to 3 years.   (Please see our Hair Care Tips for details)

We recommend not cutting the tracks/wefts during installation as this may increase the amount of shedding.  If you plan on cutting the wefts, we recommend having the wefts sealed prior to cutting to minimize shedding.



Q: What is the difference between the hair types?

  • INDIAN: Real Indian hair is thick but it isn't heavy. It feels light and airy especially after being washed.
  • BRAZILIAN: Brazilian hair extensions are extremely versatile. The hair comes in all different styles: straight, wavy, very curly/spiral curls. Real human Brazilian hair is medium to thick density. Great if you have thick hair or are wanting to add volume.
  • MALAYSIAN: This is a good alternative to European hair as it is also fine but also silkier hair, it's naturally straight and will not kink or wave. 
  • PERUVIAN:  Peruvian is a lot like Brazilian in its versatility and density, but is a bit more silky and has a higher shine quality to it.


Q: I don't have a PayPal.  Can I still place an order?

A: Yes you can, you do not need a PayPal account.  But you have to click on the PayPal option which will give you the choice to pay by all major debit/credit cards. We can also accept payment by phone at 408.909.CHIC (2442).


 

Q:  How long does it take to receive my order?

A:  After you place your order, please allow 1-2 days for processing once you have received the order confirmation, which is immediately by email.  Your order will be shipped immediately after processing, which takes a total of 5-8 business days.  Options for pick-up in the local Twin Cities region lessen arrival time.  If there is a back order or any other delay in processing or delivery, you will be notified as soon as possible.  

 

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